Footnotes

  1. Attributed to Robert Solow in "Computer and Dynamo: The Modern Productivity Paradox in a Not-Too-Distant Mirror," by Paul A. David, Center for Economic Policy Research, Stanford University, 100 Encina Commons, Stanford, CA 94305, 415-725-1874.



  2. Two of the more prominent have been Stephen Roach, an analyst with Morgan Stanley and Company and Lester Thurow, former Dean of the Sloan School at the Massachusetts Institute of Technology.



  3. National Research Council (NRC) Committee to Study the Impact of Information Technology on The Performance of Service Activities, Information Technology in the Service Sector, National Academy Press, 1994, 2101 Constitution Avenue, N.W. Washington, DC, 20418.



  4. Brynjolfsson, Erik and Lorin Hitt, "Information Systems Spending Productive? New Evidence and New Results," Proceedings of the International Conference on Information Systems, Orlando, Florida, December 5-8, 1993, p. 47-64.



  5. National Research Council (NRC) Committee to Study the Impact of Information Technology on The Performance of Service Activities, Information Technology in the Service Sector, National Academy Press, 1994, 2101 Constitution Avenue, N.W. Washington, DC, 20418 , p. 26.



  6. Panko, Ray, "Is Office Productivity Stagnant," MIS Quarterly, June 1991, Vol. 15, No. 2, pp. 191-204.



  7. National Research Council (NRC) Committee to Study the Impact of Information Technology on The Performance of Service Activities, Information Technology in the Service Sector, National Academy Press, 1994, 2101 Constitution Avenue, N.W. Washington, DC, 20418, P. 5.



  8. Panko, Ray, "Is Office Productivity Stagnant" MIS Quarterly, June 1991, Vol. 15, No. 2, pp. 191-204., p. 200.



  9. National Research Council (NRC) Committee to Study the Impact of Information Technology on The Performance of Service Activities, Information Technology in the Service Sector, National Academy Press, 1994, 2101 Constitution Avenue, N.W. Washington, DC, 20418, p. 6.



  10. Brynjolfsson, Erik and Lorin Hitt, "Information Systems Spending Productive? New Evidence and New Results," Proceedings of the International Conference on Information Systems, Orlando, Florida, December 5-8, 1993, p. 59.



  11. Ehrbar, Al, "Re-EngineeringÕ Gives Firms New Efficiency, Workers on the Pink Slip", Wall Street Journal, March 16, 1993.



  12. David, Paul A., "Computer and Dynamo: The Modern Productivity Paradox in a Not-Too-Distant Mirror," Center for Economic Policy Research, Stanford University, 100 Encina Commons, Stanford, CA 94305, 415-725-1874.



  13. National Research Council (NRC) Committee to Study the Impact of Information Technology on The Performance of Service Activities, Information Technology in the Service Sector, National Academy Press, 1994, 2101 Constitution Avenue, N.W. Washington, DC, 20418, p. 19.