Communication Richness in Electronic Mail: Critical Social
Theory and the Contextuality of Meaning
Ojelanki Ngwenyama and Allen S. Lee
Can Humans Detect Errors in Data? Impact of Base Rates,
Incentives, and Goals
Barbara D. Klein, Dale L. Goodhue, and Gordon B. Davis
Measuring Information Systems Service Quality: Concerns on the
Use of the SERVQUAL Questionnaire
Thomas P. Van Dyke, Leon A. Kappelman, and Victor R. Prybutok
Measuring Information Systems Service Quality: Concerns for a
Complete Canvas
Leyland F. Pitt, Richard T. Watson, and C. Bruce Kavan
Pragmatic Perspectives on the Measurement of Information Systems
Service Quality
William J. Kettinger and Choong C. Lee
Qualitative Research in Information Systems
Michael D. Myers
MIS Dissertations: 1995-96
J. Scott Hamilton and Gordon B. Davis
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This page is maintained by Susan Scanlan, who can be reached at sscanlan@csom.umn.edu. It was last updated on July 8, 1997.