MISQ Volume 21, No. 4

MISQ Archivist
MIS Quarterly
Contents

Volume 21, Number 4
December 1997


Editor's Statement

Table of Contents

Effects of User Participation in Systems Development: A Longitudinal Field Experiment
James E. Hunton and Jesse D. Beeler

Transformation of the IT Function at British Petroleum
John Cross, Michael J. Earl, and Jeffrey L. Sampler
An earlier version of this paper was the 1st place winner in the 1996 SIM Paper Competition.

Building Change-Readiness Capabilities in the IS Organization: Insights From the Bell Atlantic Experience
Charles E. Clark, Nancy C. Cavanaugh, Carol V. Brown, and V. Sambamurthy
An earlier version of this paper was the 2nd place winner in the 1996 SIM Paper Competition.

Redesigning the Customer Support Process for the Electronic Economy: Insights From Storage Dimensions
Omar A. El Sawy and Gene Bowles
An earlier version of this paper was an entrant in the 1996 SIM Paper Competition.

Gender Differences in the Perception and Use of E-Mail: An Extension to the Technology Acceptance Model
David Gefen and Detmar W. Straub


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This page is maintained by Susan Scanlan, who can be reached at sscanlan@csom.umn.edu. It was last updated on September 15, 1997.