This longitudinal case study examines the use of desktop videoconferencing in one organization. Three theoretical perspectives, communication media choice, systems analysis and design, and privacy, help to inform the findings. The paper concludes by drawing implications for future research and practice.
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Abstract from MIS Quarterly. This page is maintained by Susan Scanlan, who can be reached at sscanlan@csom.umn.edu. It was last updated on September 25, 1998.