Social Cognitive Theory and Individual Reactions to Computing Technology:
A Longitudinal Study

Deborah Compeau, Christopher A. Higgins, and Sid Huff

Abstract

A model, based on Bandura’s Social Cognitive Theory, was developed to test the influence of computer self-efficacy, outcome expectations, affect, and anxiety on computer usage. The model was tested using longitudinal data gathered from 394 end users over a one-year interval. Significant relationships were found between computer self-efficacy and outcome expectations, and between self-efficacy and affect and anxiety and use. Performance outcomes were found to influence affect and use, while affect was significantly related to use. Overall, the findings provide strong confirmation that both self-efficacy and outcome expectations impact on an individual’s affective and behavioral reactions to information technology.

Keywords

• IS usage
• self-efficacy
• causal models
• longitudinal

ISRL Categories

• AP
• GB02
• GB03

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Abstract from MIS Quarterly.

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This page is maintained by Susan Scanlan, who can be reached at sscanlan@csom.umn.edu. It was last updated on June 24, 1999.