Web-Based Virtual Learning Environments: A Research
Framework and a Preliminary Assessment of
Effectiveness in Basic IT Skills Training
Gabriele Piccoli, Rami Ahmad, and Blake Ives
Volume 25, Number 4
Abstract
Internet technologies are having a significant impact on the learning
industry. For-profit organizations and traditional institutions of
higher education have developed and are using web-based courses, but little
is known about their effectiveness compared to traditional classroom education.
Our work focuses on the effectiveness of a web-based virtual learning environment
(VLE) in the context of basic information technology skills training.
This article provides three main contributions. First, it introduces
and defines the concept of VLE, discussing how a VLE differs from the traditional
classroom and differentiating it from the related, but narrower, concept
of computer aided instruction (CAI). Second, it presents a framework
of VLE effectiveness, grounded in the technology-mediated learning literature,
which frames the VLE research domain, and addresses the relationship between
the main constructs. Finally, it focuses on one essential VLE design
variable, learner control, and compares a web-based VLE to a traditional
classroom through a longitudinal experimental design.
Our results indicate that, in the context of IT basic skills training
in undergraduate education, there are no significant differences in performance
between students enrolled in the two environments. However, the VLE
leads to higher reported computer self-efficacy, while participants report
being less satisfied with the learning process.