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Real Options in Information
Technology Risk Management: An Empirical Validation of
Risk-Option Relationships
Michel Benaroch, Yossi
Lichtenstein, and Karl Robinson
Abstract
Recently, an
option-based risk management (OBRiM) framework has been proposed to
control risk and maximize value in IT-investment decisions. While the
framework is prescriptive in nature, its core logic rests on a set of
normative risk-option mappings for choosing which particular real
options to embed in an investment in order to control specific risks.
This study tests empirically whether these mappings are observed in
practice. The research site is a large Irish financial services
organization with well established IT risk management practices not
tied to any real options framework. Our analysis of the risk management
plans developed for a broad portfolio of 50 IT investments finds ample
empirical support for OBRiM’s risk-option mappings. This shows that IT
managers follow the logic of option-based risk management, though
purely based on intuition. Unfortunately, reliance on this logic based
on intuition alone could lead to suboptimal or counterproductive risk
management practices. We therefore argue that managerial intuition
ought to be supplemented with the use of formal real option models,
which allow for better quantitative insights into which risk
mitigations to pursue and combine in order to effectively address the
risks most worth controlling.
Keywords: IT investment, risk,
real options, risk management
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