AbstractMISQ Archivist
The Contingent Effects of Training, Technical Complexity, and Task Interdependence on Successful Information Systems Implementation
Rajeev Sharma and Philip Yetton
Research has investigated the main effect of training on IS implementation success. However, empirical support for this model is inconsistent. We propose a contingent model in which the effect of training on IS implementation success is a function of technical complexity and task interdependence. A meta-analysis of the literature finds strong support for the model, explaining the inconsistent findings reported in the literature. Implications for theory and practice are discussed.