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IT-Mediated Customer Service Content and Delivery in Electronic Governments: An Empirical Investigation of the Antecedents of Service Quality
IT-Mediated Customer Service Content and Delivery in Electronic Governments: An Empirical Investigation of the Antecedents of Service Quality
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Author: Chee-Wee Tan, Izak Benbasat, and Ronald T. Cenfetelli

Year: 2013 / Volume: 37 / Issue: 1

The Embeddedness of Information Systems Habits in Organizational and Individual Level Routines: Development and Disruption
The Embeddedness of Information Systems Habits in Organizational and Individual Level Routines: Development and Disruption
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Author: Greta L. Polites and Elena Karahanna

Year: 2013 / Volume: 37 / Issue: 1

The Impact of Analyst-Induced Misinformation on the Requirements Elicitation Process
The Impact of Analyst-Induced Misinformation on the Requirements Elicitation Process
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Author: Radha Appan and Glenn J. Browne

Year: 2012 / Volume: 36 / Issue: 1

Revisiting Bias Due to Construct Misspecification: Different Results from Considering Coefficients in Standardized Form
Revisiting Bias Due to Construct Misspecification: Different Results from Considering Coefficients in Standardized Form
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Author: Miguel I. Aguirre-Urreta and George M. Marakas

Year: 2012 / Volume: 36 / Issue: 1

Dialectics of Collective Minding: Contradictory Appropriations of Information Technology in a High-Risk Project
Dialectics of Collective Minding: Contradictory Appropriations of Information Technology in a High-Risk Project
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Author: Jessica Luo Carlo, Kalle Lyytinen, and Richard J. Boland, Jr.

Year: 2012 / Volume: 36 / Issue: 4

A Knowledge-Based Model of Radical Innovation in Small Software Firms
A Knowledge-Based Model of Radical Innovation in Small Software Firms
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Author: Jessica Luo Carlo, Kalle Lyytinen, and Gregory M. Rose

Year: 2012 / Volume: 36 / Issue: 3

Assessing Common Method Bias: Problems with the ULMC Technique
Assessing Common Method Bias: Problems with the ULMC Technique
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Author: Wynne W. Chin, Jason Bennett Thatcher, and Ryan T. Wright

Year: 2012 / Volume: 36 / Issue: 3

Enacting Clan Control in Complex IT Projects: A Social Capital Perspective
Enacting Clan Control in Complex IT Projects: A Social Capital Perspective
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Author: Cecil Eng Huang Chua, Wee-Kiat Lim, Christina Soh, and Siew Kien Sia

Year: 2012 / Volume: 36 / Issue: 2

The Ends of Information Systems Research: A Pragmatic Framework
The Ends of Information Systems Research: A Pragmatic Framework
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Author: Panos Constantinides, Mike W. Chiasson, Lucas D. Introna

Year: 2012 / Volume: 36 / Issue: 1

Understanding User Revisions When Using Information Systems Features: Adaptive System Use and Triggers
Understanding User Revisions When Using Information Systems Features: Adaptive System Use and Triggers
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Author: Heshan Sun

Year: 2012 / Volume: 36 / Issue: 2

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